Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Xquisite By Design! The terms “we”, “us” and “our” refer to Xquisite By Design. Xquisite By Design operates this website, including all information, tools, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Welcome to Xquisite By Design! The terms “we”, “us” and “our” refer to Xquisite By Design. Xquisite By Design operates this website, including all information, tools, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the United Kingdom or your country of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the United Kingdom or your country of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - PRODUCT AVAILABILITY AND CONTRACT FORMATION
- Order Acceptance: Your receipt of an order confirmation email does not signify our final acceptance of your order. Xquisite By Design reserves the right to accept or decline your order at any time after receipt for valid operational reasons.
- The Binding Contract: In accordance with UK law, a legally binding contract between us is only formed when we dispatch your goods and send you a formal dispatch confirmation email.
- Inventory & Stock Fluctuations: We update our inventory records daily. However, due to high demand for our curated collections, stock levels can change rapidly. If an item you ordered is found to be temporarily out of stock during processing, we will notify you immediately, cancel the item from your order, and issue a 100% full refund to your original payment method.
SECTION 3 - ACCURACY OF PRODUCT INFORMATION
We make every effort to display the colours, dimensions, and details of our products as accurately as possible. However, many of our wellness items are naturally sourced, and certain furniture items feature hand-finished textures. Minor variations in grain, colour tone, or finish are characteristic of these unique production processes and are not classified as manufacturing defects. Your statutory rights remain unaffected.
We make every effort to display the colours, dimensions, and details of our products as accurately as possible. However, many of our wellness items are naturally sourced, and certain furniture items feature hand-finished textures. Minor variations in grain, colour tone, or finish are characteristic of these unique production processes and are not classified as manufacturing defects. Your statutory rights remain unaffected.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service [I1].
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service [I1].
SECTION 5 - BILLING AND ACCOUNT ACCURACY
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
SECTION 6 - SHIPPING AND DELIVERY
While we work closely with our delivery networks to ensure prompt arrival, all delivery times provided are estimates. In strict accordance with the UK Consumer Rights Act, risk of loss, theft, or damage remains entirely with us until the products are safely delivered to your designated delivery address.
While we work closely with our delivery networks to ensure prompt arrival, all delivery times provided are estimates. In strict accordance with the UK Consumer Rights Act, risk of loss, theft, or damage remains entirely with us until the products are safely delivered to your designated delivery address.
For full details regarding delivery zones, weight brackets, and regional restrictions, please consult our dedicated Shipping Policy [LINK].
SECTION 7 - RETURNS, REFUNDS, AND CANCELLATIONS
Your purchases are subject to return or exchange in strict accordance with your UK statutory rights and our formal Returns & Refund Policy [LINK].
Your purchases are subject to return or exchange in strict accordance with your UK statutory rights and our formal Returns & Refund Policy [LINK].
SECTION 8 - INTELLECTUAL PROPERTY
Our website, including but not limited to all trademarks, brands, text, designs, images, layout, and graphics are owned by Xquisite By Design or its licensors and are protected by United Kingdom and international copyright, trademark, and intellectual property laws. Unauthorized duplication or redistribution of any material on this site is strictly prohibited.
Our website, including but not limited to all trademarks, brands, text, designs, images, layout, and graphics are owned by Xquisite By Design or its licensors and are protected by United Kingdom and international copyright, trademark, and intellectual property laws. Unauthorized duplication or redistribution of any material on this site is strictly prohibited.
SECTION 9 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
SECTION 10 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Questions about the Terms of Service should be sent to us at:
- Trading Name: Xquisite By Design
- Email: info@xquisitebydesign.co.uk
- Administrative Address: 44 Cardinals Drive, Bognor Regis, West Sussex, PO21 4QD
- Telephone: 07464 782754